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Admission and Experiences Refund Policy

Admission and Events Refund Policy for the 2021 Season

All tickets for general admission and special experiences are non-refundable. All sales are final.

General Admission tickets do not require you to specify a date or time for your visit with the exception of Black Point Estate & Gardens. General Admission tickets for Old World Wisconsin and Circus World Museum can be purchased online soon.

Special Experiences and Virtual Events

Select special experience tickets are available for purchase online. All other special experiences are purchasable in advance of the event over the phone at (608) 264-4848 or on-site day of where applicable. Special experiences include any experience that is timed and/or capacity limited, including but not limited to, walking tours, guided tours, and any other special or unique experiences. These experiences are separate from and in addition to General Admission.

Capacity is limited for most special experiences, we encourage you to purchase your tickets in advance. Special experiences are on specific dates (and often, times), your ticket(s) is non-transferrable, please plan accordingly.

All Experiences

All dates are subject to change without notice.

All admission tickets purchased online are delivered via email. Guests must present a printed or electronic copy of their ticket(s) to gain admission to the museum or historic site. If a guest arrives at the museum or historic site without their pre-purchased ticket(s), they may be required to purchase ticket(s) onsite to gain admission.

All events occur rain or shine. Events may be canceled due to an extreme weather event or other unforeseeable circumstances and you will be notified by the site/host. If cancelation of the event occurs by the host, guests will be refunded the full value of their admission ticket via the original method of payment.

Tickets for general admission and special events purchased by phone, online or on-site cannot be redeemed for cash. Tickets may be used only once. The Wisconsin Historical Society is not responsible for any mishandling of eTickets that results in a ticket-holder being unable to redeem their ticket(s). Tickets sold or issued by the Wisconsin Historical Society may not be resold or traded for more than the face value of the ticket; the Wisconsin Historical Society reserves the right to revoke or refuse to honor tickets that have been resold for more than their face value.

Any unredeemed tickets at the end of the season (date varies per site) will be converted to a tax deductible donation to the Wisconsin Historical Society.

General Admission tickets are valid at:

Circus World Museum

June 1-17, 2021 and
August 30-October 1, 2021

With Performance
June 18-August 29, 2021

Old World Wisconsin

Thursdays through Sundays
June 17-August 29, 2021

Saturdays & Sundays
September 4-October 10, 2021

Please note: Guided Journeys at OWW are separate from General Admission, please see “Special Experience and Virtual Events” section for more details on non-General Admission Experiences.

Wisconsin Historical Museum

Thursdays through Saturday

Opening June 3, 2021

Black Point Estate & Gardens

May 29-October 31, 2021*

*General Admission purchased through Lake Geneva Cruise Line, boat departures and tours are time specific. General admission for Black Point Estate & Gardens refund policy subject to Cruise Line’s policy.

We appreciate your understanding and we hope you enjoy your experience with us!

Note: Refund policy is subject to change.

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